Resume

Accomplished UX design and research leader, excelling as both a team leader and individual contributor. Collaborate with stakeholders to deliver exceptional products, driving vision, strategy, and innovation through hands-on design and research.

Core Competencies

Professional Experience

Fresenius Medical Care North America – Lexington, MA

Sr. Manager of User Experience / Sr. UX Designer

July 2019 – January 2025

Championed the UX design process for digital products/services within Care Delivery, a key division within Digital Technology & Innovation. Managed a team of talented UX Designers and Researchers, collectively developing comprehensive solutions for individuals living with chronic kidney disease and related conditions.

Planned, conducted and participated in design thinking workshops with user groups and business stakeholders to uncover pain points and challenges with workflows, systems and applications to help guide product strategy. Example: During an Admissions workshop, identified the referral checklist as a key pain point and redesigned it to streamline the process, minimizing clicks and consolidating required information for referral sources.
Served as an individual contributor and partnered with other UX Designers to craft innovative and user-centered solutions for both patients and clinicians. Example: Collaborated with a small team to redesign the patient onboarding process, streamlining the journey from referral to patient registration. Developed an at-a-glance dashboard that cut clicks by 50%.
Demonstrated a commitment to building brand value and visibility through adherence to the Global Design Guide and usability standards. Example: Led the collaboration with the design team to drive integration of core elements across diverse applications and platforms for consistency and brand recognition.
Facilitated intelligent risk-taking, optimizing financial performance with valued business partners. Example: Created a patient journey map to surface challenges and demonstrate how new features for the PatientHub mobile app could reduce information overload, improve efficiency and drive revenue.
Co-created a progressive UX design/research career ladder, providing clear career growth and development paths for my team, fostering a culture of ownership and empowerment.

US Patent - Medical Devices, Fresenius Medical Care
Inventor - US 11,612,355 B2, Inflatable Vest for Respiratory Assessment

Casenet LLC – Bedford, MA

Senior UX/UI Designer

March 2019 – July 2019

Casenet is a leading provider of enterprise population health management software solutions, dedicated to aligning data and resources.

Worked alongside sixteen Product Managers on the critical transition of TruCare, Casenet’s flagship product, from Flash to HTML5, developed user flows and redesigned screen component.
Additionally, I ensured accessibility and usability by adhering to WCAG standards and conducting user testing. Collaborated with a talented dev team to further enrich the product’s succes.

Pearson Education – Boston, MA

Design Manager | UX Designer

January 2009 – March 2019

UX Design & Digital Content Leadership

Chemistry – Led UX design for Pearson’s Chemistry Program, managing a team of visual and UX designers alongside an external vendor.

Developed an innovative UX Ecosystem and Learning Model as part of a cross-functional ‘Tiger Team’ with editorial and instructional design experts.
Designed unique digital components, including SCOs, eText Realize Reader, Virtual Labs, Animations, and HTML worksheets, breaking away from traditional templates.

Miller & Levine Biology – Served as Lead Designer and Design Manager for the digital content on Pearson’s Realize Platform.

Oversaw internal and external design teams to ensure high-quality outcomes.
Designed the award-winning book cover, earning multiple accolades, including Best of Show/Single Cover (Bookbuilders of Boston) and recognition at the New York Book Show.

Other Relevant Work Experience:

JWG & Associates, Needham, MA – Freelance Senior Art Director
Wells Marketing Inc., San Francisco, CA – Senior Art Director
Foote, Cone & Belding, San Francisco, CA – Art Director

Software Knowledge:

Figma, Adobe CC, Sketch, Miro, Overflow, Lucidchart, Balsamiq, Microsoft Office 365

Content Management Systems:

Jira, Aha!, SharePoint, Confluence, Alfresco, Documentum, DCAT, ePub, xLite

Education & Certification:

B. A. in Industrial Design – College of Design, Art, Architecture & Planning,
University of Cincinnati, OH
Figma – Essentials Training with Distinction, Bring Your Own Laptop

Interests & Activities:

Blogger – MemorableWomen.com – I review books, write articles and post blogs about memorable women in history.
Swimming, Fly-fishing, Traveling, Biking, Gardening and Yoga.